SPECIALIST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Specialist - Inbound Chat - Customer Operations (Pune)

Specialist - Inbound Chat - Customer Operations (Pune)

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We're looking for a driven and results-oriented Associate to join our dynamic Customer Operations team in Pune. In this role, you will be the first point of communication for our customers via our live chat platform. You'll deliver exceptional assistance, addressing a wide range of customer inquiries in a timely and professional manner.

If you have a strong understanding of customer service principles, are comfortable with technology, and possess excellent communication skills, we encourage you to consider this opportunity.

  • Duties include:
  • Addressing to customer inquiries via live chat
  • Troubleshooting with technical issues and providing service information
  • Updating accurate customer records in our database
  • Communicating with other departments to ensure a seamless journey

Be part of Eclerx as an Inbound Chat Analyst in Pune

Are you passionate about providing excellent customer service? Do you have a knack for connecting with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You'll resolve their queries, provide support, and ensure a positive customer experience.

At Eclerx, we offer a stimulating work environment where you can grow your skills and play a role in our success. We also provide rewarding compensation and benefits packages to ensure our employees are appreciated.

Are you interested in this exciting opportunity, please submit your resume today!

Customer Support : Remote Chat Support Position at Eclerx Pune

Are you a enthusiastic individual with strong interpersonal skills? Do you excel at helping clients resolve their queries in a timely and effective manner? If so, then this rewarding Remote Chat Support Position at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are passionate to providing exceptional customer service. Our group of experienced professionals work together to provide a seamless customer experience.

  • In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Assisting to customer inquiries via live chat in a professional manner.
  • Addressing common problems effectively and efficiently.
  • Referring complex issues to the appropriate department .
  • Ensuring a positive customer experience.

If you are eager to join our dynamic team and make a real impact on our customers, we encourage you to apply!

Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is actively seeking a skilled and enthusiastic Inbound Chat Analyst to join our growing team in Pune. In this important role, you will be the initial touch for our valued customers, providing exceptional support via live chat. If you have a strong understanding of customer service principles and a talent for address customer queries effectively, we encourage you to apply!

  • As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
  • Responsibilities include:Responding to customer inquiries in a timely and professional manner
  • Qualifications:Excellent communication and interpersonal skills

We offer a stimulating work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Kickstart Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a passionate individual with exceptional customer service skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!

At Eclerx Pune, we are committed to providing our customers with a positive experience. As an inbound chat analyst, you will be the primary liaison for our clients, handling their questions in a professional manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a driven individual with proven customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this challenging opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.

As an Inbound Chat Associate, you will be the first point of interaction for our valued customers, offering timely and accurate solutions to their inquiries. You will leverage your skills to troubleshoot a variety of customer issues through our online chat platform .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a team-player individual with strong communication skills and click here a passion for delivering exceptional customer experiences, we encourage you to apply!

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